Terms & Conditions

Auralink Innovations LLC provides professional DevOps consulting, CI/CD pipeline automation, and cloud infrastructure optimization. All services are performed strictly according to fixed-price packages or mutually agreed Statements of Work (SOW). Any work outside agreed scope requires a written change order.

Fixed-price engagements are invoiced in accordance with package schedules. Payment terms are net fifteen (15) days from invoice issuance unless specified otherwise in an executed SOW. Work will commence only upon receipt of initial milestone deposits where applicable.

Deliverables include documentation, Infrastructure as Code repositories, and configured automation pipelines. The client has seven (7) business days from delivery notification to review and provide written acceptance or specific remediation feedback.

Either party may terminate an engagement upon written notice. The client remains responsible for payment of all work performed and deliverables completed prior to termination. Unexpended prepaid fees for uncommenced phases will be refunded per our Refund Policy.

Upon full payment of all fees due, Auralink Innovations LLC assigns to the client all right, title, and interest in custom scripts, pipeline configurations, and documentation created specifically for the client. Auralink retains ownership of pre-existing tools, proprietary templates, and generalized industry knowledge.

Both parties agree to protect each other’s proprietary and non-public technical, commercial, and financial information with the same degree of care used for their own confidential data, and not to disclose such information to any unauthorized third party.

Auralink Innovations LLC adheres to industry security standards when handling client data, accessing systems solely via authorized, least-privilege credentials provided by the client, and maintaining strict internal access controls.

The client is responsible for providing timely administrative access to repositories, cloud consoles, and required infrastructure, assigning a designated engineering representative, and reviewing project deliverables within agreed timeframes.

To the maximum extent permitted by applicable law, neither party shall be liable for indirect, incidental, special, or consequential damages. Total liability of Auralink Innovations LLC arising out of or related to these Terms shall not exceed the total fees paid by client under the specific engagement.